Frequently Asked Questions

Vitalics copyright is for the use of one registered business location. If you purchase Vitalics for your business and need your purchasing department, human resource department, bookkeeper and owner to have the forms available to them, your usage applies to all computer systems in your business location. You cannot download Vitalics to your friend’s computer so that they can use it for another business. If you are a bookkeeping or accounting service and use Vitalics for your clients, you do not need additional copies if you use it at your office and are providing segregation and assurance to the quality of your work. If you install it for your clients to use, your client will need to purchase their own copy.
The Vitalics Internal Control Forms, templates and checklists can be edited using Adobe Pro. You will be able to send for signature, edit content or create a fillable PDF file. Please contact Adobe for their pricing.
The Vitalics Internal Control Templates can be uploaded into QuickBooks Desktop, QuickBooks Online or Sage50 as an attached file. It is recommended to fill out the data on your Vitalics forms, have them signed by all parties for authorization and upload for review and proof that the control procedure was approved and followed.
Vitalics frequently ads new forms to the internal control system. Vitalics will send out an email notifying the customer that there are new and updated forms in their forms dashboard. The customer will be able to login to their dashboard and download the new forms.
Yes, please contact us a support@thevitalicsystem.com for licensing and our affiliate program information. To learn more click here.
Your online access to your members dashboard will never expire. You can reset your members password by going to the member-login page.  If you do not remember your password, you can easily reset it using the email address used for ordering the product. If you don't remember your email address, please contact customer support.
As time progresses we will update forms and add them to the system. We will periodically send notices to customers who have purchased Vitalics giving them an invitation to receive the updated forms. We will not send out the forms without contacting you first. If you purchased Vitalics and want the update, please reply to our notice and you will receive the new forms in another e-mail. We do not want to send attachments to your e-mail account without you knowing what they are for.
At this time, the Vitalics desktop application is only for one system. If you install Vitalics on multiple computer systems at your office location, you will not be able to use another computers saved forms unless you email them to the user to upload into their Vitalics desktop application. We will be working on a network ready package in the near future.
Vitalics internal control forms can be used with a PC or Mac using Word, Excel or Adobe PDF Reader. If you have an Imac or tablet you must have the appropriate apps in order to open the forms. The forms are saved in xlsx or docx for Word and Excel however you can still open them in an older version that still uses xlx and doc files.
Vitalics no longer distributes the DVD portion of the previous system and is now a stand alone internal control desktop application. Vitalics was first packaged as “The Small Business Fraud Prevention Toolkit” which includes the 2 hour DVD and the hard copy workbook. That is still available on Amazon for purchase. It does not include Vitalics forms or the desktop application. You can find the toolkit here.

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